Returns and Refund Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You will receive your refund within 4 weeks of the receipt of your package by the return shipper. In many cases you will receive a refund more quickly. Refund processing time includes:
- Transit time for us to receive your return from the shipper (5 to 10 business days)
- Return processing time after the package is received (3 to 5 business days)
- Bank processing time after receiving the refund request (5 to 10 business days)
If you need to return an item, please use the contact form to send an email with the following information:
- Your order number
- Product details (the product description)
- Reason for your return request
It is our goal to quickly respond to your return request and provide the best customer service available.